Welcome to Blueprint Softphone. These Terms of Service ("Terms") govern your use of the Blueprint Softphone application, website, and related services (collectively, the "Service").
The Service is operated by 6 Kids Properties, LLC d/b/a Blueprint Softphone ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. The Nature of the Service
Blueprint Softphone is a software interface (a "Softphone") designed to facilitate voice and messaging communications by connecting to your third-party telecommunications provider, Twilio Inc. ("Twilio").
- Software Only: We provide the software interface. We are not a telecommunications provider, carrier, or mobile network operator.
- User-Provided Infrastructure: You are responsible for maintaining your own Twilio account, acquiring phone numbers, and maintaining a sufficient balance in your Twilio account to cover usage fees.
- Emergency Services (No 911): CRITICAL: Blueprint Softphone does not support 911 or any other emergency service calling. You must provide an alternative means of reaching emergency services (such as a traditional landline or mobile phone) and acknowledge that Blueprint Softphone is not a replacement for primary telephone service.
Blueprint Softphone cannot be used to call 911 or any emergency services. Always maintain an alternative means of reaching emergency services.
2. Account Security and API Keys
To use the Service, you must provide your Twilio API credentials (Account SID and Auth Token/API Key).
- Credential Security: You are solely responsible for maintaining the confidentiality and security of your API keys.
- Liability for Charges: Any charges, fees, or usage incurred on your Twilio account — whether authorized by you or resulting from compromised credentials — are your sole responsibility.
3. Telephony & Messaging Compliance (A2P 10DLC)
Carrier regulations regarding "Application-to-Person" (A2P) messaging over 10-digit long codes (10DLC) are strictly enforced.
- Mandatory Registration: You acknowledge that mobile carriers require registration of "Brands" and "Campaigns" before sending A2P messages.
- User Responsibility: You are solely responsible for completing all necessary A2P 10DLC registrations within your Twilio Console. Blueprint Softphone does not provide, manage, or guarantee the success of these registrations. For more information, refer to the Twilio A2P 10DLC Compliance Registration Guide.
- Compliance Consequences: Failure to register may result in message filtering, blocking, increased surcharges, or account suspension by Twilio or carriers.
- Indemnification: You agree to indemnify and hold harmless 6 Kids Properties, LLC from any fines, penalties, or damages resulting from your failure to comply with 10DLC requirements or Twilio's Acceptable Use Policy.
4. Acceptable Use Policy
You agree to use Blueprint Softphone only for lawful purposes. You are prohibited from:
- Engaging in illegal robocalling, automated harassment, or spamming.
- Violating the Telephone Consumer Protection Act (TCPA) or the Telemarketing Sales Rule (TSR).
- Using the service to defraud, threaten, or impersonate others.
- Attempting to reverse-engineer, decompile, or disrupt the Service's architecture.
5. Fees and Payment
- Subscription Fees: We may charge a fee for access to the Blueprint Softphone software interface. These fees are separate from any charges billed to you by Twilio.
- Third-Party Fees: You are responsible for all carrier fees, data rates, and Twilio usage costs incurred through your use of the Service.
6. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, 6 KIDS PROPERTIES, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
7. Limitation of Liability
IN NO EVENT SHALL 6 KIDS PROPERTIES, LLC, ITS OFFICERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR REAL ESTATE DEAL FLOW) ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms, Twilio's policies, or is harmful to other users or our business interests.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action arising from these Terms shall be filed in the courts located in New York.
By using Blueprint Softphone, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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